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Washi — Laundry Operations & Point of Sale
A point-of-sale and operations-management product for helping laundry businesses manage orders, payments, work status, and daily reporting.
Context
Washi began with the need to translate everyday laundry activity—order intake, processing, payment, and handover—into a more traceable workflow.
Core capabilities
The scope includes customer and order records, service selection, status tracking, payment management, order information, daily transaction reporting, and back-office administration.
Lesson
A useful operations system should help a team understand the state of every order and the next work to do, not merely replace a digital cashier.
Responsibilities
- Translated laundry service flows into digital workflows
- Designed back-office needs and operational visibility
- Built a product foundation for transaction records and reporting